Terms of Service

Terms of service

Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2015, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Coyote Roller DIY Kits
Coyote Roller DIY kits are sold as a package kit. Unused parts in the kit are not able to be returned. Kits must be returned in their entirety. Powder coated kits are non-refundable.

Credit Cards
We accept the following credit cards: Visa, MasterCard, AMEX, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

Fence Height
Roll Guard, Inc recommends a minimum fence height of 6 feet for the Coyote Rollers to be effective. Customers need to ensure that there are not large objects on either side of the fence that a Coyote or other animal can jump up on to aid them in getting over the fence. Please ensure that both sides of your fence are free and clear of anything that would aid an animal to get over. Roll Guard, Inc will not accept the return of products if used on a fence lower than 6 feet. No exceptions.

Roll Guard, Inc guarantees that the product will work as designed, that is, the product will mount securely on a fence (when installed correctly) and will spin freely. Roll Guard, Inc cannot guarantee that our product will prevent animals from entering or leaving an area. Roll Guard manufactures products that are designed to make it difficult for animals to climb over fences which, in most cases, will prevent them from gaining entrance. However, several outside factors outside of the control of Roll Guard, Inc may allow an animal to enter or exit an area such as large objects near a fence, fence cross beams, etc which would aid an animal in climbing over a fence. Customers installing on chain link fence are advised to install additional protection on the fence that would prevent an animal from climbing the fence.

Roll Guard, Inc manufactures a bullet-proof product. It works. It is built to last. However, it only works as well as it is installed. A poor installation of our product will result in a poor performance of our product. Roll Guard, Inc will not be held liable for anything related to a poor installation by the customer or a contractor. Customer will hold Roll Guard, Inc harmless for any incident that occurs due to poor installation.

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.

Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Sample Store reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Other Conditions
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

Out-of-Stock Products
We will ship your product as it becomes available.  We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping. 

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Privacy on Other Web Sites
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.

We will gladly accept the return of products that are un-used, free of defects, and in their original packaging 30 days from the date of purchase.  This includes all standard colors (raw, aluminum, beige, white, and black).  Please keep in mind there will be a 20% restocking fee. Buyer must pay return shipping.  We cannot accept special order color products. These are specially made for the customer and the customer must agree that powder coated orders are non-refundable.  

Shipping Policy
Shipping Time -- Most orders will ship in 3-5 business days. Each order is packaged to order and some manufacturing is required. If your order is powder coated, there may be an additional 2 week lead time depending on stock.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Sample Store or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price


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